Atendimento de SitesConsultóriosClínicasDentistasMédicosMassagistaCabeleireiroEstúdio de Tatuagem
Everything you need in one place
Make your service easier with Rafaela.ai
Customer Service
Natural conversations on any topic, with the personality you choose.
Calendar & reminders
Direct access to multiple calendars: finds and books the best time automatically.
Billing (overdue payments)
Overdue payment? No problem: Rafaela sends reminders and guides regularization.
Campaigns & Marketing
Holiday campaigns, promos and activations: she drafts assets and sends the blast.
Invoice delivery
Sends the invoice for your service or product directly to the customer.
Reviews
Rafaela shares step‑by‑step instructions so customers review your business on Google.
Catalog / portfolio
Interested in photos or a product catalog? Ask and receive instantly.
Smart insights
Periodic reports where Rafaela points out improvements for your business and operation.
Rafaela’s performance indicators
All Rafaela clients have access to an exclusive dashboard, at no extra cost, to monitor service KPIs (incoming contacts, completed conversations, average handling time, total bookings, among others).
Dashboard / Help Desk
Track Rafaela’s work anywhere — on desktop or mobile. See conversations and bookings in real time and jump in whenever you want. Review your human team’s conversations as well.
How it works
Custom personality
You define how Rafaela should behave, ensuring alignment with your brand and your customers.
An amazing experience for your customer
No more rigid menus or confusing flows. Rafaela makes service smooth and pleasant for everyone.
Rafaela.ai
Affordable because it drives profit
The monthly price pays for itself — and more — thanks to the increase in bookings.
Service 24/7
Rafaela works every day, all day. No vacations, weekends, recess or any kind of leave.
Frequently asked questions
Tangible results and metrics
Automate your service with intelligence and agility.
Reduced waiting time
More appointments booked effortlessly
Organization with calendar and reminders
Human‑like service with AI
Everything through WhatsApp01 01 Higher customer conversion
Clients report up to 55% more bookings!
02 02 Higher customer satisfaction
Surveys show a 38% increase in overall satisfaction.
03 03 Always‑on, consistent service
Handling time reduced by 25% on average.